Malta Auto Repair

1

I can't even put into words exactly how unhappy I am with this place. But Im going to do my best. I needed an ALTERNATOR replaced and out the door cost me $875.00!!!!!!!!!!!!!!!!!!!!!! Everyone that I talked to said I COMPLETELY GOT RIPPED OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THEN!!!!!!!!!!!! After I walked in crying to get my car I drove off and it was running worse than it was before I took it there!!!!!!!!!! Come to find out they left pieces off my engine and I found them in my back seat 2 days later!!!!!!!!!!!!! So I went to Auto Zone and begged them to please put it back on. Then they said part of it was BROKEN!!!! Then they said that a part of my engine was NOT CONNECTED!!!!!!! They were kind enough to fix it. I drove off from there and my car ran GREAT! I will NEVER EVER go back to this place!!!!!!!!!! HIGHLY Do NOT 🚫 recommend this place. I mean first OVER CHARGE me then not even FINISH the job by putting my car back together!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello Valerie, I appreciate you taking the time to complete a review for our shop. Your invoice reflected your repair, the diagnostic, and the Tow Truck bill as that is how we received your vehicle (via tow truck) as it couldn’t start. We were able to boost the vehicle to get it started, however it didn’t run well as there were many misfire codes present along with other trouble codes. As we communicated to you, we needed to address the charging system / no start issue first, before we could explore the misfire/trouble codes, which you agreed to and gave us permission to proceed with the first diagnostic. Upon completing the charging system diagnostic, we found that your Alternator was defective. We sourced a replacement after speaking with you and installed it. At that point, we recommended moving forward with the engine diagnostic to explore the misfire/trouble codes, however you declined. We explained that your vehicle will not run correctly, however the starting issue created by the defective alternator was now solved. Regarding the part that was left off, that was the Plastic Engine Cover and it came to us in a broken state. Thank you again Valerie, I hope you have a great day. Andy, Arndt Automotive “Family owned and Operated since 1989”

- Arndt Automotive
5

Friendly, professional, customer-service focused business. From the moment I called to inquire, to the vehicle service appointment, to the time I took the vehicle in, to the moment I signed the “zero” balance/courtesy diagnostic check, to the moment I received my vehicle keys, everyone extended exemplary service & courtesy. Definitely a rare find!!

5

Very clean place. Friendly people. I was fit in last minute for an oil change on my day off work, and got in right away. I can tell they do great work, and there was more wrong with my car and they immediately wanted to quote me on some prices and explained everything to be in a friendly, and understandable way. Thank you guys! I will be coming again soon!

5

Thumbs up!!!

5

If you have a car problem. Arndt is the best place that you can go to. Fast, friendly, and very professional. 5 stars is to low give it 10 stars.

5

Great customer service with exceptional work. I wouldn’t take my vehicle anywhere else.

5

As always your staff has done a great job caring for my vehicles.

5

Nice place, good service!

5

They got me in quickly, offered a loaner if I needed, found the noise from underneath my car was something small, and went over it for winter without being asked. It is a new to me car. They found the battery was insufficient. I was able to get one now and save myself the trouble of car dying in the coldest part of winter. I live out in the corn fields, and they were even willing to put peppermint oil underneath for me, to discourage mice.

5

Thank you for your excellent customer service. Always friendly and timely with appointments.